Privacy Policy

Pamela Carvalho at Wild Isley Tattoo is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you provide your phone number to receive text message (SMS/MMS) announcements about my bookings, openings, available designs, and other updates.

1. Information We Collect

When you opt in to receive SMS messages from us by providing your phone number (e.g., through our website, in-person, or other means), we may collect the following personal information:
•  Your mobile phone number
•  Your name (if provided)
•  Any additional details you share in responses to our messages|
•  Message interaction data, such as timestamps, delivery status, and opt-out requests
We do not collect sensitive information through SMS unless explicitly provided by you.

2. How We Collect Your Information

We collect your information directly from you when:
•  You voluntarily provide your phone number to us for the purpose of receiving announcements
•  You interact with our SMS messages (e.g., by replying)
•  You opt in during a consultation, signup form, or other client interaction
By providing your number, you consent to receiving SMS messages from us.

3. How We Use Your Information

We use your information solely to:

•  Send announcements about booking openings, available designs, and other relevant updates
•  Respond to your inquiries or message replies
•  Manage your opt-in status and preferences
•  Analyze aggregate engagement data to improve our services (without identifying individuals)

We will not use your information for unrelated marketing or spam. Message frequency may vary based on availability, but we aim to send no more than 3 to 4 messages per month.
Standard message and data rates may apply. We are not responsible for any carrier fees.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their own marketing purposes. We may share your information only with:

•  Trusted service providers who assist us in delivering SMS messages (e.g., SMS platforms or carriers), who are bound by confidentiality agreements
•  As required by law, such as in response to a subpoena or to protect our rights

5. Your Choices and Rights

You have control over your information:

•  Opt-Out: You can stop receiving SMS messages at any time by replying “STOP” to any message from us. Upon opting out, we will no longer send you texts unless you opt in again.
•  Access and Updates: To access, correct, delete, or request details about your stored information, contact us at 585-204-0231 or at wildisleytattoo@gmail.com
•  Other Rights: Depending on your location, you may have additional rights under laws like CCPA or GDPR, such as data portability or objection to processing.

6. Data Security and Retention

We use reasonable technical and organizational measures to protect your data from unauthorized access, loss, or disclosure. However, no transmission method is completely secure.

We retain your SMS-related data only as long as necessary to provide the announcements (typically until you opt out) or to comply with legal requirements. After that, we securely delete or anonymize it.

7. Changes to This Policy

We may update this policy from time to time. If we make significant changes, we will notify you via SMS or by posting the updated policy on our website. Your continued participation in our SMS program after changes indicates acceptance.

8. Contact Us

If you have questions about this policy or your data, please reach out to:

Pamela Carvalho
wildisleytattoo@gmail.com
585-204-0231

Last Updated: December 30th, 2025